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FAQ

Frequently Asked Questions 

Q. Does ArtStore sell wholesale as well as retail?
A. No. But we can offer bulk discounts on most items.  

 

Q. How much will it cost to ship an order to my suburb/town?
A. Freight charges are determined by weight and destination of delivery.  We have a shipping estimate calculator at the checkout.  Simply add the items to your basket as if you are going to place an order, then click 'View Basket' at the top right of the screen.  At the checkout screen, enter your postcode & state into the Shipping Estimate fields & click 'Show Shipping'.  The freight options will then be displayed in the dropdown menu above.

 

Q. Are the prices listed inclusive of GST?.
A. Yes.  All product prices include GST.  

 

Q. If I place an order today, will I receive it tomorrow?
A. If we have the items on your order in stock, & you choose 'Express Delivery' your order will be received in 1-2 days (excluding some remote locations).  Please call or email us prior to ordering, if your order is required the next day,  we will endeavour to help meet your deadline, where possible.  

 

Q. Can I place my order over the phone?
A. Yes.  1800 99 28 68 or 0407 402 781

 

If you don't find the answer to your question above, click here to contact us.

 

Art Online Pty Ltd

ABN 22 010 169 392