Christmas Delivery Information
Order by the following dates to receive your order by Christmas.*
WA Shipping: Australia Post has announced there are currently delays with Standard Shipping to WA due to weather affecting train lines. Please consider using Express Shipping to WA if you need it urgently as there is a backlog on Standard Shipping.
|STANDARD POST||EXPRESS POST|
|NSW Metro||Friday 16 December||Monday 19 December|
|ACT Metro||Wednesday 14 December||Monday 19 December|
|VIC Metro||Wednesday 14 December||Monday 19 December|
|QLD Metro||Wednesday 14 December||Monday 19 December|
|SA Metro||Wednesday 14 December||Monday 19 December|
|WA Metro||Tuesday 6 December||Tuesday 13 December|
|TAS Metro||Wednesday 14 December||Monday 19 December|
|NT Metro||Wednesday 7 December||Wednesday 14 December|
*Please note, it may take a few more days if we need to order stock from our supplier(s) for your order.
Please allow up to 7 business days for dispatch of your order, as we may need to order stock from our supplier(s) for your order. You will receive an email update when your order has been shipped.
If you require your order urgently, please let us know & we will endeavour to meet your deadline, where possible.
Exact Shipping Charges will be calculated in checkout & will depend on the products in your cart.
Below are delivery time estimates only. Exact delivery time will depend on destination and orders are shipped from our warehouse in Sydney.
|Express Post (within Australia)||1-3 working days **|
|Standard Post (within Australia)||1-7 working days **|
|Sea Mail (International)||12-15 weeks **|
|Air Mail (International)||3-12 days **|
We are unable to track parcels sent via standard International Australia Post Air Mail, we cannot be held responsible for missing postage.
Shipping costs for orders over 100kg will not be calculated automatically at the checkout, email us for a price estimate prior to ordering. Cost will be determined by delivery location, weight and size of the order.
If you have any shipping or postal queries, please email us at email@example.com
In the unlikely event that the goods are faulty, please contact firstname.lastname@example.org to assist you further.
We do not provide refunds or exchanges for change of mind.
Please note due to the large number of products listed on our site, we are unable to carry all stock at all times, please call 1800 99 28 68 to check availability.
Art Online Pty LtdABN 22 010 169 392